Business Process Transformation

Businesses and market change and occassionally fundamental rethinking of the process is necessary.

Process where HMC has functional expertise

customer support

Customer Service

Product Support

Returns Management

Diagnostics development

Root cause analysis

supply chain management

Supply Chain Management

Sales and Operations Planning

Inventory Strategy and Planning

Master Production Scheduling

Shop floor scheduling

Order Management

Purchasing

product development

Product Development

Requirements Definition

Portfolio and technology planning

New Product Introduction

Approach

Understand

Understand customer requirements and trajectory of the industry

Perform

Perform a gap analysis to requirements

Develop

Develop To-be vision of process

Develop

Develop supporting Technology, Measure, Skills, and Organization Structure

Finalize

Pilot testing and implementation